Privacy Policy

Welcome to Perform ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website at https://www.prfrm.app (the "Site") and related services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

If you do not agree with any part of this policy, please discontinue use of our Services.

We collect personal and non-personal information from users to provide and improve our Services. The information we collect may include:

2.1 Personal Information:

- Name: Used to personalize your experience and display within the platform.

- Email Address: Used for communication, login (including via Google OAuth), and account management.

- Display Picture: Collected automatically through Google OAuth, or optionally provided by you.

- Payment Information: Collected only when you subscribe to paid plans, processed securely through third-party payment processors.

2.2 Automatically Collected Information:

- Device and usage data such as browser type, IP address, operating system, and access times.

- Information collected through cookies and similar technologies (see Section 8: Cookie Policy).

We collect and use your data for the following purposes:

- To provide, maintain, and improve our Services.

- To manage accounts, subscriptions, and payments.

- To communicate with users regarding their accounts, updates, and support inquiries.

- To personalize user experiences and recommend relevant content.

- To comply with legal obligations and enforce our terms and policies.

Your data is securely stored and managed through Appwrite's cloud infrastructure, which complies with modern security and privacy standards.

We use encryption both in transit and at rest to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

We retain personal data for as long as your account remains active or as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

We engage with third-party service providers to support our operations and improve our Services. These may include:

- Payment Processors: For secure handling of subscription and transaction payments.

- Cloud Hosting and Database Providers: For secure data storage and performance optimization.

- Website Analytics Providers: To analyze site traffic and user behavior.

- Email and Notification Services: To communicate important updates and account information.

Each third-party provider processes data in accordance with their own privacy policies and applicable data protection laws. We ensure that all partners uphold adequate privacy and security standards.

We do not sell, rent, or trade your personal data to third parties.

We may share limited information with trusted third-party service providers who assist us in operating our Services, conducting business, or serving users, provided they agree to keep such information confidential.

We may also disclose personal information where required by law, regulation, court order, or to protect our legal rights and the safety of our users or others.

While Perform operates from Melbourne, Australia, some of our third-party service providers may process or store data in other countries.

By using our Services, you consent to the transfer of your data outside Australia where necessary for service provision. We take reasonable steps to ensure such transfers comply with applicable data protection laws and that your information remains protected.

We use cookies and similar tracking technologies to enhance user experience and improve our Services. Cookies help us to:

- Maintain user sessions and authentication.

- Remember user preferences and settings.

- Analyze traffic, engagement, and user behavior.

- Improve the performance and reliability of our Services.

Users may control cookie preferences through their browser settings. Disabling cookies may affect the functionality of certain parts of our Site.

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

These measures include encrypted storage, restricted access controls, and secure transmission protocols. However, no system or transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your data only for as long as necessary to fulfill the purposes described in this policy or as required by law.

Users may request deletion of their account and associated data by contacting us at contact@prfrm.app. Some information may be retained for legal or legitimate business purposes even after account deletion.

Under the Australian Privacy Principles, you have the right to access and correct your personal information held by Perform.

You may update your information directly through your account settings or by contacting us. We will take reasonable steps to ensure that any corrections are promptly made.

Our Services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children.

If you believe that a child under 16 has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service offerings.

When significant changes are made, we will notify users via email or through a prominent notice on our Site.

We encourage you to review this policy periodically to stay informed about how we protect your information.

As an Australian user, you have the right to:

- Access and request correction of your personal information.

- Withdraw consent to data processing (where applicable).

- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated.

We will respond to all privacy-related requests in accordance with applicable laws and within a reasonable timeframe.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: contact@prfrm.app